What is the preferred customer program?
It's a program that offers a hassle-free, flexible scheduled delivery (autoship) with discounted pricing and FREE shipping. Your order is conveniently shipped to you every month simply and effortlessly. Your credit card is charged automatically at the discounted Preferred Customer price or the same price you paid on your initial order. As a Preferred Customer, you have access to exclusive specials, promos and bonuses - just give us a call!
How do I become a preferred customer?
When you order any item on autoship you automatically become a Preferred Customer. You may set up an autoship order for a single product or any combination of products. It's your choice!
How much does it cost to become a preferred customer?
The purpose is to save you money and time.
Is there any contract, commitment, or obligation?
No. You can cancel easily anytime by contacting us at 866-276-4058 or via our live chat.
How do I change, modify or cancel my monthly preferred customer order?
To change your autoship order or to obtain other products or change your order, simply call our customer service representatives at 866-276-4058 or reach someone to help you via our live chat.
Can I return my products if I forget to cancel?
Yes! We have a 30 day money back guarantee on all of our products (excluding sample packs and starter kits). If you are not 100% satisfied for any reason we do not want you to have to pay anything. No questions asked; you can return whatever products you were dissatisfied with and we will give you a full refund.
Is this too good to be true?
No, this is very real :). We view Preferred Customers as our most loyal customers and part of our family. We want to give you the most value possible.